Get Guaranteed Relief and Lasting Solutions with My Tax Problem Solved

Get maximum tax relief and proactive tax planning from your tax resolution concierge, we make your tax problem simpler, all from the comfort of your home. Take action now to safeguard your income and plan your future.

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Certified Experts

The Story Behind My Tax Problem Solved

Since our inception in January 2017, we’ve been committed to assisting individuals and businesses through the often overwhelming IRS tax resolution processes.

Our founder, Karla Navarro, an Enrolled Agent, brings more than 20 years of accounting experience and a specialized focus in tax representation for the past five years. Together with a team of five professionals, we’re here to guide you to a clearer financial future.

What sets us apart from the rest?

We’ve successfully filed over 1,000 tax returns for both individuals and businesses, demonstrating our comprehensive understanding and capability to handle a wide range of tax matters.

Our clients have saved more than $750,000 in penalties, highlighting our effectiveness in negotiating with tax authorities to protect your financial well-being.

Each year, we serve around 200 clients in tax preparation, ensuring that every tax filing is done accurately and efficiently.

While we’re proud to offer tax preparation services nationwide, our focus remains on serving the community in California, especially in San Diego and all Southern California, where we have established a strong presence and understanding of local tax laws.

Our Approach

Our approach is simple: we listen, we understand, and we solve.

By prioritizing personalized advice and solutions, we make the process of tax planning and resolution as straightforward and stress-free as possible. Whether you’re an individual facing IRS difficulties or a business in need of tax guidance, we’re here to support and protect your financial interests.

Meet the Faces Behind My Tax Problem Solved

Karla Navarro, EA, CTRC

Founder and principal Enrolled Agent at My Tax Problems Solved. Karla brings a deep well of expertise and a commitment to precision in tax representation to the team.

With roots in Venezuela, she is authorized to represent clients before the IRS and holds specialized certifications, including Certified Tax Resolution Consultant (CTRC), Advanced QuickBooks Online Pro Advisor, and a Bachelor of Science in Accounting.

Karla’s extensive experience, over 18 years as an internal accountant for small and medium-sized businesses, underscores her dedication to excellence and organizational strength.

Her journey is marked by a focus on providing clear, tailored advice to each client, reflecting the unique aspects of their financial situations. Karla’s strengths include a detail-oriented approach, organizational skills, and a steadfast commitment to integrity. These qualities are the foundation of her work, aiming to offer optimal solutions for clients’ tax challenges.

Committed to continuous learning, Karla ensures she remains at the forefront of industry advancements, offering the most up-to-date and effective solutions for our clients. Her goal is to deliver personalized, effective solutions, ensuring client satisfaction and financial well-being are always the top priorities.

Andrea Ocariz, QBO Pro Advisor

Meet Andrea, an essential member of the My Tax Problems Solved team, who specializes in customer service and bookkeeping.

Originating from Venezuela, Andrea holds degrees in Accounting and Customs Administration and brings over 12 years of experience in customer services, sales, and accounting systems.

She is committed to client satisfaction and is known for her detail-oriented, organized approach, and integrity. Andrea’s role is crucial in providing supportive experiences for our clients, ensuring smooth interactions and maintaining accurate financial records. She is dedicated to professional growth, staying abreast of industry trends to provide top-notch service.

Ana Gabriela Montero, QBO Pro Advisor

Meet Ana, a key contributor at My Tax Problems Solved, specializing in client satisfaction and bookkeeping support.

Ana, with a Master’s degree in Finance and extensive expertise in Accounting, has held leadership roles in various corporate settings, managing important functions such as travel and expenses, financial analysis, and finance for partnerships. Her experience spans multiple countries in the Americas, in both private and public sectors.

Ana is passionate about numbers and customer service, aiming to ensure client satisfaction. She also founded a non-profit for rescuing street dogs in Venezuela, reflecting her commitment to community impact. At My Tax Problems Solved, Ana focuses on delivering seamless support and financial peace of mind to our clients, blending her expertise in finance with a dedication to service excellence.

Don’t let the IRS weigh you down any longer.

Let’s tackle your tax challenges together. Get in touch with My Tax Problems Solved today
for a personalized consultation and take the first step towards financial clarity and freedom.
Your solution is just a conversation away.

Our Mission

Our mission at My Tax Problems Solved is to shield you from the overwhelming pressure of dealing directly with the IRS. Backed by years of hands-on tax expertise, our committed team is dedicated to guiding you through financial obstacles and alleviating the stress that accompanies such situations.

We aim to provide personalized, effective tax resolution and planning services tailored to the unique challenges each of our clients faces. By combining expert advice, meticulous attention to detail, and unwavering integrity, we strive to empower individuals and businesses to navigate their tax issues with confidence, fostering financial well-being and peace of mind.

Our Vision

Our vision is to be recognized as the leading provider of tax resolution services, renowned for our ability to simplify complex tax challenges into clear, manageable solutions. We envision a future where every taxpayer feels supported and capable of addressing their tax issues, no matter how daunting they may seem. By continuously enhancing our expertise and staying abreast of the changing tax laws, we are committed to delivering exceptional service. Our goal is not only to resolve immediate tax concerns but also to establish a foundation for our clients’ long-term financial health and success.

At My Tax Problems Solved, our core principles shape our approach and ensure that we deliver not just solutions, but value, trust, and lasting relationships.​

Core Principles at My Tax Problems Solved

Integrity and Transparency

Integrity is our cornerstone, guiding every action and decision. We promise transparency and honesty, building a foundation of trust with all our clients.

Personalized Attention

Recognizing the uniqueness of each situation, we dedicate ourselves to find solutions that specifically address our clients’ individual needs and objectives.

Personalized Service

Your tax situation calls for personalized attention. At My Tax Problem Solved, we take the time to understand your needs and provide custom solutions.

Continued Support

We approach every client’s situation with sensitivity and understanding, prioritizing their peace of mind and striving to ease the burden of tax-related stress.

Team Synergy

We believe in the power of collaboration, both among our team members and with our clients, to achieve the best possible outcomes.

Empowering Clients

Our ultimate aim is to equip our clients with the knowledge and tools they need for financial resilience and prosperity.

Giving Back

Beyond our professional services, we are committed to contributing to our community and making a positive impact on society and the environment.

Our clients are the heart of everything we do. From the very first day, we commit more than just meeting but exceeding the expectations of those we serve. This commitment drives every decision, every solution, and every interaction we take. Our top priority is, and always will be, the well-being and satisfaction of our clients.

Discover stress-free taxes with us let our expertise simplify the complex for you.

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My Tax Problems Solved helps taxpayers by finding the best solution to their tax problems so that they can have control over their financial life with a great client experience. 

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